Returns will be accepted within 28 days of delivery or 14 days for jewellery and perishable items such as chocolates. Please return any items in a re-saleable condition including all original packaging such as boxes, bags and tags. Sorry but we can't pay return postage costs. We agree that is pretty annoying but give us time to get ASOS sized and it is first on the list.
Engraved or tailored jewellery items can not be returned unless faulty.
Any items that arrive defective or not as described will qualify for a full refund, including return postal fees if necessary.
All refunds will be made within 5 days via the same payment method used for the original purchase.
If you have any questions or concerns please contact firstname.lastname@example.org